XP DEUS PROBLEM very strange

[Pishdari]

My DEUS showing "No Coil" message and can not detect any coil until you turn ON the headphones Unit.

Does any one knows about my deus problem or has any clue to solve.
My deus is new not used in the field just used for test and self learning, it is still look-like not opened. I have upgraded the firmware from v2.0 to 3.2 successfully and was fine.
After storing for about 3 months without using it, yesterday when I have recharged all 3 units. Then after recharging I turned-ON the DEUS without headphones only control unit and search-coil.
Every thing was fine until suddenly the control unit went silent and showing "NO Coil" message. At first I thought that "coils battery discharged" bu the coils battery was full charged and ok. I tried my best and all possible ways like ( turned off and on several times but was just giving "No Coil" message and could not pair to the coil. I tried with a second coil "34cm 13" coil" the problem was as it is showing "No coil". (of course tried with OPTION >> CONFIGURATION >> COILs>>the select the second coil from the list). I was a night mare I tried for more than one hour trying different possible troubleshooting but the problem is yet even after I searched online and Google the case but without any solution.
Eventually and by chance I turned the headphones to ON the control unit got back working normally but after turning it OFF and ON without headphones it doesn't get paired to the coil again. Very strange, when I am switching it ON with headphone it get working normal and without headphones unit doesn't work but showing "No Coil". (doesn't matter you switch-ON headphones-unit before OR after control unit).

At the end I decided to upgrade the "Firm ware" ( re-flash it with a fresh V3.2). The main unit has finished updating but when it reached updating to the coils "It does not detect the coils yet the same". None of the two coils 9" nor 13" got flashed or updated. The 2 coils had already updated with V3.2 three months ago. After several times of trying flashing according to XP protocol and instructions the problem is not solved.

NOW: All units work fine (including the control unit even if I switch OFF Headphone-uint after switching it ON at firs". I must turn ON the headphones unit at starting, without the headphone unit I never could get rid of "No Coil" message. The control unit can not detect or pair to any of 2 coils.

Anyone can help or advise I really appreciate it in advance.

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........Ask any help if you could not find the way. .............

[WM6]

You need to register your coil with your Deus (or earphone unit) machine.
Both, coil and machine (or earphone unit) are WIFI alike units, so need to recognize each other to communicate.
Serial number on coil is register number.
How to register your coil with Deus, read manual.

[Pishdari]

Dear WM6
Thanks for your reply.
I have read every thing on deus I could get, may be almost every thing written on deus. I know more than basics on detecting in particular DEUS.

The coils are registered before and even now are working perfectly. But when I try to operate Remote Control Unit without switching headphones unit ON it does not detect the coil.
As soon as I switch-ON the headphone-unit the coil's LED begins flashing for 5 - 20 seconds then every thing gets fines and the DEUS gets working normally. Now if I switch the headphone-unit OFF still control unit works fine and very normal.

The problem is 'when I switch the control unit OFF and switch it ON wont connect to the Coil just showing "No Coil" even if you let for 1 hour. In this stage if I start headphones unit the remote control unit and headphones works fine. Hope you got the situation.

If I could, I try to upload a short video showing the case.
Thank you WM6 for you interest.


May be Ivconic knows hidden secrets of the deus.

[WM6]

Seems your Deus coils are registered with Earphone units only (so called Deus Lite version).
You need to register it with Remote control unit too, if you wish to work without earphone unit.

[Pishdari]

WM6
No No Coils are registered using Remote Control unit and both coils are working fine. I can see the 2 coils from the list by OPTION>>COILS>>1-SMALL coil, 2- Big Coil with right Serial Number.

When I turn-OFF Earphone unit still Remote Control Unit works fine until I turn it OFF.
But if I Turn-OFF the Remote Control Unit And switch-ON it again, RemCont Unit does not recognize the coil, just shows "No Coil".

In my case which is not normal : If I want to work without earphone unit I MUST switch-ON the earphone unit to help remote control gets the coil connected.
Now when the control has got the coil I can switch-OFF the earphone unit and DEUS works normal.
THIS IS NOT NORMAL because many times before I used deus without using earphone unit at all.

[Pishdari]

Deus Remote Control can't detect coil without earphone unit

WM6 see below video. The worst is "coils could not be detected during Update process".

[WM6]

If your configuration already worked OK in past, then probably you need to reload software.

Could be, that not both units (Remote & Earphone) are able to act as command unit at the same time.

This need to be negotiated between units at start by scanning configuration connection status.

We assume auto Remote priority in complete configuration, but maybe it is not so anymore in your case.

Maybe cancel coil registration and register it again using Remote could help.

Did you have some issue with batteries before this happen?

[Pishdari]

Tried several times to reload software where it reached to update the coil, update program halted, sometimes giving error message "coil not found" or after 30 minutes or more says the "no coil defined". Then after skipping the coil-updating step the earphone unit is not detected as well.
Regarding Remote Control Unit Priority: When the remote control unit detects the coil, it takes the priority and earphone unit acts as slave. It seems in starting i.e."switch-ON control unit" first could not intimate the coil to respond. "very strange sometimes can start without earphone unit" but 1-of-30times. I saw may be two times since got the problem. For example you restarted the Remote Control Unit RCU may be you get this flow chart: >>
>> 1st-time -->OK --->Restart --->"No Coil" --->restart -->"No Coil"---> when lcd blinking "no coil" Turn ON earphone unit --->RCU works fine after 20 seconds --->S-OFF earphone unit --->still works fine ----> Restart the RCU without earphone unit -----> You get "No Coil" Again may be 1/30 times gets worked fine. ??? strange.
It seems to me that :
at starting, Remote Unit cant act as command unit, but Earphone does. Later on, after starting, "I mean when Remote Unit gets coil signal", acts as Command Unit that is why "may be not sure" I could delete coils and re-register coils through RCU remote unit. I could see the earphone unit quite acted AS SLAVE and totally controlled by Remote Unit.

So the big challenge is How TO RELOAD THE SOFTWARE while the RCU Remote Control Unit could not recognize Coils and earphone "I mean during uploading firmware software OR sometimes referred to as Firmware flashing".

Thanks WM6 for sharing info.

[WM6]

So the big challenge is How TO RELOAD THE SOFTWARE while the RCU Remote Control Unit could not recognize Coils and earphone "I mean during uploading firmware software OR sometimes referred to as Firmware flashing".

You can put coils and Ear-unit in some sort of metal box to prevent all WIFI communication with Remote during software reload. Earphone unit software need to be reloaded too.

[Pishdari]

I tried with foil paper.
I folded the coil and RCU remote unit separately with Thin Aluminum foil letting antenna-sides opened like hole-to-hole (I mean tow horns on the top side of deus Remote Unit showed to left wing of the Coil). I have put them each in one separate foil-room. I tried to reduce external RF waves (may be wifi, gsm, mob. , etc. ). The problem was as it is with no result. Might be because of very thin foil or units were not in same small-room of foil-wall.
Next time I try as you mentioned in the two in one metal separated room or space.
Thanks again WM6.

[Pishdari]

Hi WM6
I put the RC Unit, Earphone unit and the Coil in Aluminum BOX 120cm x 100cm x 50cm made 2mm thick plate. I put PC out of the metal box.
Nothing changed , could not reload the program, Coils and Earphone Unit were not detected. I tried twice the software halted wile updating coil then failed to reload Earphone Unit as well.

THERE is a lot of noise and chatter from the speaker. So I will try again in an other place.

[Pishdari]

Hi
My problem not solved yet. Anyone can help or advise, please........
I tried updating software "reloading DEUS firmware" in other quite place which there were no RF field or strong magnetic field existing.
I also tried reloading in separated space from potential radio noises WiFi, wireless networks....... without success.
The trouble is as it is "when updating process reaches Coil or Earphone units" it halts for minutes or even hours if leave it.
At the end gives error message "Coil was not updated" or could not define the coil and so on.
For normal operation; DEUS Remote Unit can not be paired to any of 2 coils until I turn-on the Earphone Unit. After earphone-unit starts every thing is OK. DEUS works fine.

[WM6]

What to say? Contact XP user support over their web site, they are very friendly btw.

[Ism]

I scanned the posts but I didn't see anywhere where you re-registered the coil. Just that you tried to reload the software.
I had the same problem once and had to re-register the coil, then everything worked fine.

[Pishdari]

I scanned the posts but I didn't see anywhere where you re-registered the coil. Just that you tried to reload the software.
I had the same problem once and had to re-register the coil, then everything worked fine.

Hello Ism. thanks for interesting,
May be I missed to write that, but I had deleted the coils and re-roistered them more than one time, as a result they worked and now work very fine. Coils are not the case.

My DEUS works fine but can't start by itself (I mean remote unit alone without the help of earphone unit). That is the problem.
In my case: I have to turn earphone unit (no matter before or after the remote unit switched ON). That is to help the remote-unit recognize Coils.
Otherwise Remote Unit never can see any of two coils just showing "No Coil".
Please see the above video.
I your case, you had re-register coil's, but in my case remote unit can NOT communicate with coil until earphone-unit turned to ON.
The same trouble in re-loading software. Deus remote control unit can not communicate with coil and earphone unit as well.
Hope you have a clue to solve the problem. Please refer to the above video.
"It seems to me that Remote Control Unit lost Command Unit Priority" as WM6 mentioned before.
It is not the case of registering.
Thanks